We are now open for regular eye exams and we have introduced new technologies to help keep patients and staff safe.
IN ORDER TO COMPLY WITH MINISTRY OF HEALTH GUIDELINES AND SOCIAL DISTANCING RULES:
-all patients and staff are to wear a mask or mouth covering in the office.
-Anyone entering the office must fill out a COVID questionnaire, even if they are not having an eye exam.
-All visits to the office for eye exams and glasses services require an appointment and all patients are to fill out an intake form and COVID questionnaire via email in order to prepare for their visit. This can also be done over the phone when booking for those who cannot use email.
-Patients are encouraged to enter alone unless they need assistance or are under age.
Please see the page below for our protocols and technology.
CONTACT LENS ORDERS: We offer FREE delivery of contacts to your home. and contact less payment by phone and receipts are emailed. Please send your request to email@example.com, and we will respond quickly, this is on our contact us page also.
For those who wish to speak to an Optometrist and cannot come to the office, we offer TELEHEALTH (video) appointments done through the Google Meet app. It's as easy as one click to meet. This allows you to present semi urgent problems your Optometrist and receive the proper treatment or prescription without leaving the safety of your home. There is a $60 fee for this remote service.
ALL patients must:
-complete a patient intake questionnaire and health survey that will emailed prior to your appointment
-book ahead for all appointments and services including glasses fittings
-wear a mask
-enter alone unless with a minor or need assistance
All patients and staff are required to wear a mask
We are now sterilizing frames with UVC for your protection
We have installed protective barriers over our front desk
Social distancing within the office we are booking time slots for all services including eye exams and glasses services. and fittings in order to limit the number of people in the office at any given time
Patients are asked to come alone (unless you are with a minor or need assistance) and all appointments and services need to be booked ahead of time
We will be taking your temperature prior to entering the office
We will email you a patient intake questionnaire and COVID health survey in order to reduce the time spent in office
Semi urgent eye conditions like styes and certain red eye problems can assessed and treated by TELE-HEALTH video with one click, so you don't have to leave your home. There is a $60 fee for this service
New payment options: We accept credit card payments by phone and our debit machine is wireless so you can pay at curbside
Contact lens re orders can be shipped directly from our suppliers so you don't have to come to the office.
Your eye drops re orders can be shipped directly from our suppliers so you don't have to come to the office.
If picking up contact lenses or pre-adjusted glasses, just call the office when you arrive and we'll take them to your car
Detailed eye examinations using the most modern diagnostic equipment including autophoropters and OCT analysis. We also tend to all medical emergency walk in patients.
20 years of experience fitting specialized contact lenses for irregular corneas and keratoconus. We also have options for myopia control.
We provide one hour service on most single vision prescription and DIRECT BILLING TO MOST INSURANCE COMPANIES
Dr. Cotovio is trained in the treatment of concussion patients and Vision Therapy
Orthokeratology or ORTHO-K: Free yourself of glasses and soft contact lenses with these customized contact lenses worn overnight.
We offer a variety of methods to diagnose and treat dry eyes from home remedies to prescription medications.
As of November 1, 2004, changes were made to the eye care coverage by the Ontario government:
Children (aged 0 to 19 years) & Seniors (aged 65 years and older)
Adults (aged 20 - 64 years)